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How shivaji Handles Your Personal Information

This page sets out what data shivaji collects when you access the platform, how that data is used, and what rights you hold over it. Access and eligibility depend on your local law and the region you are in.

Account Data ProtectionPayment Info HandlingCookie ControlsYour Access Rights
shivaji How shivaji Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data requests or privacy questions to our support address. We aim to respond within the timeframe required by applicable rules in your region.
Live Chat Open the chat window from your account dashboard to speak with our team directly about account data, access requests, or correction queries.
Account Settings Some data — like your contact details and linked wallet number — can be reviewed and updated directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Payment Data Security

bKash, Nagad, and Rocket wallet numbers are transmitted over encrypted connections. We do not store full wallet credentials on our servers — only the references needed to match a transaction to your account.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from the consent banner shown on your first visit.

Account Access Control

Your account is protected by a password and an OTP sent to your registered mobile number each time you log in from a new device. Contact support immediately if you receive an OTP you did not request.

Data Retention and Deletion

We hold your data only as long as needed for the purpose it was collected or as required by applicable rules. Submit a deletion request through support and we will confirm the outcome in writing.

Privacy Policy — Frequently Asked Questions

These are the questions we hear most often about how shivaji handles personal data. If your question is not covered here, reach us through live chat or email.

We collect the details you provide at registration — contact info, linked wallet number (bKash, Nagad, or Rocket), and transaction records. Session and device data is also logged for security purposes.

Yes. Submit a data access request through live chat or email support. We will provide a summary of the personal data held on your account within the period required by applicable rules in your region.

Basic details like your contact number and linked wallet can be updated in account settings. For changes to identity documents or registered name, contact support directly with the corrected information.

We share data only with payment processors — bKash, Nagad, Rocket — and only the information those services need to complete a transaction. We do not sell personal data to advertisers or data brokers.

Session cookies keep your login active. Analytics cookies help us understand platform usage patterns. You can review and adjust your cookie preferences from the consent banner or your browser settings.

We will anonymise or delete your personal data within the period set by applicable rules in your region. Transaction records required by law may be retained for the minimum period those rules specify.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.